The Bank of Venezuela, one of the largest state banks in the country, is currently experiencing a downtime that leaves its customers with no service for five days. The bank issued a public relations statement stating that this was the result of a “terrorist attack” on the national financial system in the form of a massive hack. More than 16 million customers were still without banking services at the time of going to press.
Bank of Venezuela hacked in “terror attack”
The Bank of Venezuela, one of the country’s largest financial institutions serving more than 16 million customers, is facing a failure that left its online platform without service for five days. Bank customers began to complain about the failure of these services on September 15 when some of them posted their concerns on social media.
At that time an employee of the bank told local media that the outage was the result of several adjustments made to the bank’s online platform to support the Digital Bolivar migration plan. The Bank issued a social media PR statement stating that work will be carried out on September 16 to return the service.
However, this did not happen. On September 17, the bank gave another opinion The institute had been hacked to perpetuate a “terrorist attack” on the national financial system. The statement also told users that their financial information was safe and that the bank was still working on reimbursing the services. Further details were not given.
16 million users affected; Refund announced
The consequences of this left more than 16 million users without banking services for a week. This means that many people have been unable to shop for goods and services and are still waiting to pay for their daily expenses.
Some of these users complained about this, saying that due to the failure, they could not buy food and medicine for their families. The Bank of Venezuela outed a statement of their performance will be refunded. The statement stated that the services will be available again on September 20 and that the institution has managed to maintain the integrity of the data so that users can access their accounts with the same information.
This is one of the longest failures any bank has faced in the country’s history and underscores the importance of the existence of an alternative financial system like cryptocurrencies that would help deal with these types of events.
What do you think of the Bank of Venezuela’s 5 day service outage? Let us know in the comments section below.
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