With Rich Communications Services (RCS) messages, the Google Messages application can potentially compete with instant messaging services that spawned the latter many problems for users.
In 2021, most brands with Android have switched to the Google application for SMS that allows you to send Messages over Wi-Fi instead of over the cellular network.
One of the main problems is when an Android user opts for iOS (Apple). When you insert your SIM card into the new iPhone, it may well be the case Problem receiving your SMS introduces itself Here we explain how you can fix the problem in a few seconds.
A problem with receiving SMS
The problem looks like this: You have just switched from Android to iOS and even though your SIM card is working on your new iPhone, you are still unable to receive some text messages from your contacts.
Even more surprising if you’ve kept your Android smartphone, the latter Keep receiving these messages although he no longer has the SIM card with your phone number.
On your part, it is entirely possible to send text messages from your new iPhone, as well as make and receive calls. A very surprising problem. But who has an explanation and a solution.
The explanation, here it is. Google Messages links your number to your Google account and your Android smartphone. Since it is possible to receive SMS via WiFi, the application on your old smartphone will continue to receive the SMS and forwards it from your new iPhone (and thus from your SIM card).
Removing the WiFi or deleting the app doesn’t change anything. Your phone number is still linked to this smartphone and your messages will be redirected from your new iPhone. How do you fix the problem?
Two very simple solutions
As of June 2020, Google has been offering two very simple solutions. If you still have your Android smartphone, you must first deactivate the chat functions (i.e. RCS messages) on the smartphone. Therefore :
- Go to Settings (top right)
- Click on “Chat Features”
- Then turn off the chat functions
This parameter indicates “Send messages over Wi-Fi or over the cellular data network when these options are available.”. You now want to remove this option while your SMS is being redirected.
What if you no longer have your old Android smartphone?
In this case, Google offers a form to deactivate the option. When you no longer have access to your Android smartphone, all you need to do is go to a web browser and get started on this support page. Google will ask you to identify yourself with your phone number and enter a verification code (you can easily get this on your iPhone).
There are two steps to deactivate your Google Messages account using your phone number. Be sure to ask your contacts to resend any potential messages they have sent you in the meantime, as this change in RCS messages will not be retroactive to messages received earlier.