On Monday, we learned that the medical appointment booking platforms of Doctolib, Maiia and Keldoc were selected by the state in order to ensure the implementation of the “general public” phase of the vaccination campaign against Covid-19. Specifically, the French can therefore connect directly to the public portal Sante.fr or one of these three private actors for their future scheduling.
Doctolib has been selected as the state’s official partner to allow the French to schedule an appointment online for the Covid-19 vaccination. So far we have already set up 150 vaccination centers across France. pic.twitter.com/3lIlovjXBS
– Doctolib (@doctolib) January 12, 2021
A first failure in Nancy
The actors in question then clarified their role in the future system, like Doctolib, the market leader who announced that ” Priority patients (over 75 years of age, editor’s note) can already make an appointment at “one of the” 150 vaccination centers »Equipped with its software. Same story on Maiia’s site that said registrations will be open “from this Wednesday January 13th” for vaccination to start on January 18th Finally, Keldoc has also confirmed and specified its selection in order to a number of vaccination centers “.
But this start did not go without problems. As of Tuesday in Nancy, almost a week before the national start, people over the age of 75 were vaccinated outside of nursing homes. They were asked by the city to wait this Wednesday but when they went through the Doctolib website they managed to make an appointment by not following the instructions given on the platform.
This was perceived rather poorly on site, as this day was reserved for nursing staff over 50 and people over 75 in nursing homes. In Nancy, vaccination will therefore be open to all volunteers over the age of 75 from Wednesday, but the schedules are already very busy for the rest of the week. Much is at stake for the capital Meurthe-et-Moselle, which has been particularly hard hit by the pandemic.
Jean-Luc Mélenchon criticizes the government’s decisions
In addition to that first quack, the selection of these three platforms took a very political turn on Tuesday after the rebellious MP from France Jean-Luc Mélenchon took a stand. The latter criticized the government’s choice on Twitter:
Macron forms an official partnership with Doctolib to manage the vaccination centers. A private company can therefore submit any person who has passed through their hands. Renewed contempt for public services, forced private sector choices, and privatized health data.
When attacked, the company replied by stating that ” User data is secure, is used only to make appointments, and is the property of the patient. Doctolib is a French company that employs 1,600 people. Our services are used by 42 million citizens. We simply support our supervisors in organizing vaccination centers. “”
The government has also defended its position. Quoted by Paris Matchdeclared the Minister of Health Olivier Véran: ” We should have built everything from scratch in the public sector even though we have French players. “He added that Doctolib is also widely used” in Germany in relation to vaccination. (…) It is quite classic and consistent to rely on the expertise of the private sector as well “. Health insurance does not have a turnkey solution for making appointments. Given the urgency of the pandemic, the choice of these platforms in the near future seems rather logical.
Finally, it should be noted that a particularly protective framework applies to personal data in medical matters. You should, in principle serve That at ” Enable health professionals and institutions to manage their patients and consultations “The public can also oppose the processing of this data, and any use for advertising purposes is excluded.