If you are new to using a CRM (Customer Relation Management) tool, you cannot imagine the impact this could have on your business.
In its latest whitepaper, the global leader in CRM solutions, Salesforce, explains that the function of a CRM tool is pretty simple: manage your strategic customer information and bring it together in one place.
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There are special tools to make your life easier. In this white paper, you will learn how to determine the right time to equip with a CRM tool..
If you still perceive this technology as an added burden, you can change your mind. Thanks to this type of solution, you can manage your performance, save valuable time to dedicate to your business, increase your sales and thereby increase your commercial efficiency.
Yes, but that can change very quickly … Once the business grows and activity accelerates, this approach is no longer appropriate. in the the Salesforce whitepaperYou will discover six signs that will help you understand that it is time for your business to whip up customer relationship management. Here are the three main characters to consider:
1 – They don’t have a single source of information : Specifically, you save your information about your prospects, your customers and your orders in several places. Spreadsheets, paper notes, etc. This strategy is not taking full advantage of your sales force.
2 – They lack visibility : It is the second sign that does not deceive. If you find that you are not large enough in the interactions between your customers, you, and employees, it means that a CRM is relevant to your business as it is designed to respond to this problem. In this regard, you will agree that helping your salespeople by having a clear idea of their sales manager is not easy. By implementing a CRM, you can strengthen your teams and increase efficiency.
3 – Your activity reports are getting more complex : This whitepaper will quickly show you how to use a CRM tool to report and analyze how your sales team is performing against their goals.
Download the whitepaperIn addition to digging deeper into these three points, you can spot the three other signs that can help you know if it’s time for you to adopt a CRM tool. A great way to understand if the time is for you to adopt this type of professional solution. Good reading!