WhatsApp faced a backlash, people moved to Signal or Telegram
For privacy reasons, many users switched to Signal, a more privacy-focused messaging app. As a result, Signal reached number one on the App Store in India and number three on Google Play. Lots of people started downloading the private messaging app when Elon Musk, CEO of Tesla, publicly encouraged users to use Signal. Many have also switched to Telegram as it is a feature-rich messaging app.
WhatsApp gives clarification
With people concerned about privacy and planning to migrate to other messaging apps, WhatsApp made it clear that neither Facebook nor Facebook can see users’ private messages or hear their calls. The company stated that all messages are encrypted end-to-end and no logs are kept of who is sending or calling. The service also tried to clarify that WhatsApp cannot see the shared location (neither does Facebook) and does not share users’ contacts with Facebook.
“WhatsApp is based on a simple idea: what you share with your friends and family stays between you. This means that we always protect your personal conversations with end-to-end encryption, so that neither WhatsApp nor Facebook can see these private messages. For this reason, we do not keep logs of who sends or calls all messages. We also can’t see your shared location and can’t share your contacts with Facebook, “It said.
However, it was clarified again that business chats between users and company accounts were affected by the new policy. As the new policy points out, sending messages to a company on WhatsApp is not the same as chatting one-on-one with your friends and family, as a company may use a third-party service to manage and host those chats. It could also use the services of Facebook to manage these chats and later use this data, for example to place an advertisement on the social media network. Read more about how this works here.
WhatsApp extends the deadline for agreeing data protection provisions
“We’re now postponing the date when people will be asked to review and accept the terms. Nobody will have their account blocked or deleted on February 8th. We’ll also be doing a lot more to clear up the misinformation about how privacy and security work on WhatsApp. We will then gradually reach out to staff to review the guidelines at their own pace before new business options become available on May 15th. ” The company said in a new blog post.